How to connect
SourceMedium connects to KnoCommerce with API credentials that you create in KnoCommerce and enter in SourceMedium.You connect data sources yourself in SourceMedium. Sign in to your SourceMedium account, open your store, then in the Data sources section click Connect data source and choose the platform. You need an Editor or Admin role on the store. If you have view-only access, ask an admin or editor on your team to connect it.Once it is connected, what happens next covers first-sync timing and what each connection status means.
1
Create API credentials in KnoCommerce
In KnoCommerce (Pro plan), open Settings → Integrations and create API credentials for SourceMedium. You need a Client ID and Client secret. See KnoCommerce’s developer documentation.
2
Add the credentials in SourceMedium
Find KnoCommerce in the connector picker and click Connect. Enter the Client ID and Client secret and click Connect.
3
Confirm it is connected
SourceMedium checks the credentials with KnoCommerce before saving them, so a wrong Client ID or secret is rejected on the spot. The connection reads Awaiting first data until the first sync lands, then Connected.
SourceMedium only ever reads from your connected platforms. It does not create, change, or delete anything, so create the key with read-only access wherever the platform offers it. Treat it like a password: keep it confidential and avoid sharing it over email or in spreadsheets. If the credential is rotated or revoked, follow this guide’s connection method to update SourceMedium.