Sign in to SourceMedium, open your store, then choose Data sources → Connect data source and select the platform. You need an Admin or Editor workspace role.After you connect explains the first sync and connection statuses.
Chargebee is a modeled source: SourceMedium’s subscription reporting models Chargebee subscriptions on the same subscriber and retention tables as other subscription platforms. A new connection reaches those reports once SourceMedium adds it to the subscription models after its first sync. Previously configured Chargebee reporting is unchanged.
How to connect
SourceMedium connects to Chargebee with your Chargebee site and a read-only API key that you create in Chargebee and paste into SourceMedium.1
Create a read-only API key in Chargebee
In Chargebee, go to Settings → Configure Chargebee → API keys and webhooks. Click Add API Key, choose Read-Only Key, set access to All, name it SourceMedium, and click Create Key. See Chargebee’s guide: API keys.
2
Add the key in SourceMedium
Find Chargebee in the connector picker and click Connect. Enter your Chargebee site, the part before
.chargebee.com in your Chargebee URL (for example, acme for acme.chargebee.com), paste the API key, and click Connect.3
Confirm it is connected
SourceMedium checks the site and key with Chargebee before saving them, so a wrong site or key is rejected on the spot and nothing is saved. The connection reads Awaiting first data until the first sync lands, then Connected.
SourceMedium only ever reads from your connected platforms. It does not create, change, or delete anything, so create the key with read-only access wherever the platform offers it. Treat it like a password: keep it confidential and avoid sharing it over email or in spreadsheets. If the credential is rotated or revoked, follow this guide’s connection method to update SourceMedium.