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Attentive is an SMS and email marketing platform for consumer brands. SourceMedium reads Attentive message, subscriber, and conversion data so owned-channel performance can be compared with Klaviyo and Postscript using one methodology. Attentive delivers your data through scheduled data feeds that Attentive hosts. There is no API key to paste. Request the connection in SourceMedium; our team finishes setup with Attentive.
You connect data sources yourself in SourceMedium. Sign in to your SourceMedium account, open your store, then in the Data sources section click Connect data source and choose the platform. You need an Editor or Admin role on the store. If you have view-only access, ask an admin or editor on your team to connect it.Once it is connected, what happens next covers first-sync timing and what each connection status means.

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How to connect

1

Request setup

Find Attentive in the connector picker, enter your Attentive company ID or shop, and click Request setup. That opens a support ticket with those details. The connection shows Requested · waiting on SourceMedium.
2

Attentive enables the data feeds

SourceMedium confirms the setup steps with you and your Attentive contact. Attentive provisions the feeds and access details for your account.
3

SourceMedium validates and syncs

Once files are arriving, SourceMedium confirms they load and puts the connection on a daily sync. The connection then shows Connected.

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What data syncs

  • Message receipts and link clicks for SMS and email
  • Email delivery events such as delivered, bounced, opened, and spam reports
  • Subscription events such as opt-ins and opt-outs
  • On-site commerce events such as product views, add to cart, and purchases
  • Message-attributed conversions, including amount, order ID, products, and coupons
Attentive keeps feed files for 30 days, so history beyond that needs a separate export from Attentive. Confirm the backfill window during setup.