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Choose Attentive in the connector picker and click Connect. Enter your Attentive company ID or shop (required) and click Request setup. SourceMedium coordinates access to your SFTP feeds and verifies the server identity before syncing. The request shows Requested · waiting on SourceMedium until setup is complete. Never send credentials by email or in a support message. SourceMedium builds Attentive reporting models after the first brand’s feeds are connected, so prebuilt Attentive reporting may not be available yet when you connect. Its data comes from Attentive’s General Events and Conversions feeds, files on Attentive’s SFTP service; an API key does not configure them.

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What the feeds contain

These are Attentive’s documented feed capabilities, not a promise of what your account delivers, and they do not establish feature parity with Klaviyo. SourceMedium confirms your account’s delivered fields during setup. Attentive documents daily feed availability by 10:00 UTC and deletes feed files after 30 days. Ask Attentive about a separate historical export if you need older data, and agree on the backfill window with SourceMedium before activation.