How to connect
SourceMedium connects to Stay AI with an API key that you create in the Stay AI Merchant Portal and paste into SourceMedium.Sign in to SourceMedium, open your store, then choose Data sources → Connect data source and select the platform. You need an Admin or Editor workspace role.After you connect explains the first sync and connection statuses.
1
Create an API key in Stay AI
In the Stay AI Merchant Portal, go to Settings → API Keys and click New API Key. Enter a name (for example SourceMedium), a short description, and the admin email for the key. See Stay AI’s guide: Authentication.
2
Grant read scopes
Select Read Subscriptions and Read Orders. SourceMedium needs both to sync, and it only reads, so you do not need All, or any Update or Delete scope.
3
Add the key in SourceMedium
Find Stay AI in the connector picker and click Connect. Paste the API key and click Connect.
4
Confirm it is connected
SourceMedium checks the key with Stay AI before saving it, so a wrong key is rejected on the spot. The connection reads Awaiting first data until the first sync lands, then Connected. If it stays on Awaiting first data, check that the key has both read scopes.
SourceMedium only ever reads from your connected platforms. It does not create, change, or delete anything, so create the key with read-only access wherever the platform offers it. Treat it like a password: keep it confidential and avoid sharing it over email or in spreadsheets. If the credential is rotated or revoked, follow this guide’s connection method to update SourceMedium.