How to connect
SourceMedium connects to Stay AI with an API key that you create in the Stay AI Merchant Portal and paste into SourceMedium.You connect data sources yourself in SourceMedium. Sign in to your SourceMedium account, open your store, then in the Data sources section click Connect data source and choose the platform. You need an Editor or Admin role on the store. If you have view-only access, ask an admin or editor on your team to connect it.Once it is connected, what happens next covers first-sync timing and what each connection status means.
1
Create an API key in Stay AI
In the Stay AI Merchant Portal, go to Settings → API Keys and click New API Key. Enter a name (for example SourceMedium), a short description, and the admin email for the key. See Stay AI’s guide: Authentication.
2
Grant read scopes
Give the key read access. Select Read Subscriptions, Read Orders, and Read Selling Plan Groups. SourceMedium only reads. You do not need All, Update, or Delete scopes.
3
Add the key in SourceMedium
Find Stay AI in the connector picker and click Connect. Paste the API key and click Connect.
4
Confirm it is connected
SourceMedium checks the key with Stay AI before saving it, so a wrong key, or one missing the read scopes, is rejected on the spot. The connection reads Awaiting first data until the first sync lands, then Connected.
SourceMedium only ever reads from your connected platforms. It does not create, change, or delete anything, so create the key with read-only access wherever the platform offers it. Treat it like a password: keep it confidential and avoid sharing it over email or in spreadsheets. If the credential is rotated or revoked, follow this guide’s connection method to update SourceMedium.