Platform fee
Provided after scope review
One monthly fee sized to your connected sources and usage.
Pricing
One product. One predictable platform fee.
Stop paying for six tools that don't talk to each other. The complete platform is available from day one, and your proposal documents the fee, included usage, and overage rates before you sign.
Month to month • No per-seat or per-connector fees
Included in the platform fee
- Onboarding + support
- AI Analyst
- BigQuery warehouse
- Multi-touch attribution
- Dashboard templates
- 50 integrations
- Data transformation
- Standardized metrics
One fee instead of a stack of line items
Assembled analytics spend spreads across subscriptions, compute, licenses, and engineering time. Several of those lines scale with your revenue or row counts, so the bill grows as you grow. The platform fee covers the same ground and stays predictable.
| Assembling it yourself | In the platform fee |
|---|---|
| Connector subscriptions that scale with row volume | 50 prebuilt, SourceMedium-managed integrations with no per-connector fees |
| Warehouse provisioning and compute administration | SourceMedium-managed BigQuery environment with direct access and included compute |
| BI licensing and dashboard build-out | Copyable, editable Looker Studio templates spanning 7 reporting modules |
| A separate attribution product and its pixel | Multi-touch attribution reconstructed from the first-party data sources already connected |
| AI analytics add-ons | AI Analyst that answers in Slack, included in the platform fee |
| Engineering time lost to pipeline repair every time a source API changes | Maintained models with 4,000+ automated checks daily and one accountable partner |
How the fee works
The pricing structure is outlined below: one platform fee, with the boundaries documented up front.
Support
Onboarding and platform support
Both come with the platform fee. Your proposal itemizes the included solution work.
Custom work
Scoped separately
Custom sources and source-specific engineering requirements are scoped separately before signing.
If projected usage approaches an overage, SourceMedium flags it before it reaches your bill.
The scope review behind your proposal covers three areas:
Scope
Define the standard launch
Confirm connected systems, history requirements, reporting priorities, and which sources need custom work.
Data handling
Review security requirements
Account permissions, sensitive fields, Slack delivery, AI data-use questions, retention, and requested security documentation are settled before launch.
Commercials
Document the boundaries
The proposal records the fee, included usage, support scope, custom work, overage rates, and launch assumptions.
Every platform capability is included
No editions, no gated tiers: every capability ships with the platform.
Managed BigQuery warehouse →
Nothing to provision or administer on your side. Query modeled tables directly; compute is included.
50 pre-built integrations →
Supported standard connectors across commerce, ads, email, subscriptions, and operations, with no per-connector fees.
Data cleaning + transformation →
Maintained by us. No contractor glue, no babysitting.
Standardized metrics + documentation →
Clear definitions your whole team can trust and onboard to.
Dashboard templates →
7 reporting modules with 20 documented views, ready on day one. Copy a module and adapt it to your operating cadence.
Multi-touch attribution →
No SourceMedium pixel is required. SourceMedium reconstructs observed purchase journeys from the tracking and first-party data sources already available. Coverage depends on the source data and identity signals available. Gaps remain visible in BigQuery.
AI Analyst →
Ask in Slack; answers come back in Slack. Analytical answers can expose the underlying SQL. Documentation and methodology answers cite the governing sources. Included usage is documented before signing.
Onboarding + platform support
Initial onboarding comes with solution hours from a US-based Customer Solutions Engineer. SourceMedium handles setup for supported standard connectors; your team grants access, confirms definitions, and signs off on the validated outputs.
Customers
“I don't need to spend money on anything else.”
“I don't need to spend money on anything else. SourceMedium stands on its own. It's not just a tool; it's a platform that covers every touchpoint.”
“SourceMedium has future-proofed our data infrastructure. Their comprehensive solution not only supports our current needs but is also scalable as we grow. With their managed BigQuery instance, we have full control over our data, creating custom metrics and insights rapidly. This has empowered our team to answer complex business questions and focus on strategic growth initiatives.”
“The real win wasn't the cost savings (though those were nice). It's that my team stopped arguing about which dashboard was right. One source of truth for reporting AND attribution means we actually build things now instead of reconciling data.”
Frequently asked questions
Common questions about pricing, billing, and what's included.
What happens if we exceed the included BigQuery compute allowance?
The monthly platform fee includes a documented BigQuery compute allowance. Any usage beyond that allowance follows the overage rate in the signed proposal, with advance usage alerts. SourceMedium flags projected overages before they affect the bill.
When do I receive pricing and usage terms?
Pricing is provided after a scope review. Before signing, your proposal documents the monthly platform fee, included BigQuery and AI usage, support scope, and overage rates. Predictable pricing with no per-seat or per-connector fees.
Is the AI Analyst included?
AI Analyst is included, with answers delivered in Slack. Included usage and potential overages are documented before signing.
Do you charge per connector or per seat?
No. Supported standard integrations do not add per-connector fees, and there are no per-seat charges. Custom sources and source-specific engineering requirements are scoped separately.
Who pays for BigQuery infrastructure?
BigQuery runs in SourceMedium's managed environment by default, with direct access and included compute. A customer-owned Google Cloud deployment is also available.
Is there a long-term commitment?
No. Month-to-month commitment.
What if I already have some of these tools?
Many customers come to us while paying for a stack of overlapping tools. We'll help you understand what SourceMedium replaces and what you might keep. The goal is fewer vendors, not more.
Do I need a data engineer?
No engineer is needed to run or maintain the platform. Most teams start with dashboards and the AI Analyst in Slack. If you do have a data team, they get a documented, stable schema and direct BigQuery access from day one.
What happens if we outgrow the platform?
The foundation is designed for scale. Brands have grown from low 8-figures to high 9-figures on our platform: more sources, more volume, more questions, without turning into a new engineering project.
What if we ever leave?
Modeled data already delivered to BigQuery, customer-built SQL and models, copied dashboards, and delivered documentation remain usable. SourceMedium-managed refreshes stop after offboarding. To keep receiving fresh data, move the retained assets to a customer-managed BigQuery instance.
What support is included?
Onboarding and ongoing platform support are included. Initial onboarding includes solution hours with a US-based Customer Solutions Engineer. For supported standard connectors, SourceMedium handles authorization guidance, historical backfill, modeling, reconciliation, testing, and dashboard setup. Your team grants access, confirms key definitions, and approves the validated outputs. The proposal documents the included solution work and any custom work scoped separately.
Ready to stop debating the numbers?
In 30 minutes, we will
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Map your current systems and reporting gaps.
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Show one workflow relevant to your team.
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Outline likely fit, implementation scope, and next steps.
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