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The AI Analyst keeps context within the same thread so your follow-up questions stay connected.

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Who this applies to

This applies to anyone using AI Analyst in Slack:
  • Direct messages (DMs)
  • Channels and private channel threads
If you start a new thread, the AI starts fresh context for that new thread.

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What continuity remembers in a thread

In the same thread, the AI carries forward recent analysis context so you can ask natural follow-ups like:
  • “Break that down by channel.”
  • “Summarize what we just found.”
  • “What should we do next?”
Context is intentionally condensed, so very long threads may not preserve every detail word-for-word.

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DM vs channel behavior

ContextFollow-up behavior
DMAsk follow-ups naturally in the same thread.
Channel/private channel threadMention the bot with @SourceMedium for follow-ups (for example, @SourceMedium break that down by channel).

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Follow-up, summary, and recommendation prompts

Use the same thread for all of these:
  • Follow-up analysis: “Show this by week.”
  • Summary: “Summarize the findings.”
  • Recommendation: “What should we do next?”
If you ask for a summary or recommendation before there is prior analysis in that thread, the AI will ask you to run analysis first. If you ask a follow-up-style analysis question before prior context exists, the AI treats it as a fresh analysis request and runs it.

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What continuity does not do

Thread continuity does not:
  • Carry context across different threads
  • Carry context between separate channel threads
  • Guarantee that every old detail in a long thread is retained exactly
For a clean reset, start a new thread.

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How to reset context (start a new thread)

When you want to reset or switch topics:
  1. Start a new thread.
  2. Ask your next question there.
This gives you a clean slate for that new analysis.

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Multi-store interaction note

For multi-store tenants, both continuity and store scope are thread-based:
  • Store selection is locked to the same thread after confirmation.
  • Follow-up continuity stays in that same thread.
  • To switch stores and reset continuity together, start a new thread.
See Using AI Analyst with multiple stores.

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Quick examples

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DM flow

1

Ask your first question

Example: “What was revenue last month?”
2

Ask a follow-up in the same thread

Example: “Break that down by channel.”
3

Ask for a summary or recommendation

Example: “Summarize the findings and tell me what to do next.”

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Channel flow

1

Start in a thread with a mention

Example: @SourceMedium what was revenue last month?
2

Ask follow-ups with a mention

Example: @SourceMedium break that down by channel
3

Stay in the same thread for continuity

Start a new thread only when you want a clean reset.

Analysis workflows

See how questions are routed across Standard Analysis, Deep Analysis, and Knowledge Retrieval.

Troubleshooting

See common follow-up and continuity issues.