Customer support Official SourceMedium integration

Richpanel MCP server

Remote endpoint mcp.richpanel.com/mcp. Checked September 2026.

Richpanel's own server at mcp.richpanel.com reads helpdesk analytics such as first response time and CSAT, along with conversations, agents, and tags. It also works the queue: closing, assigning, and tagging tickets, replying to customers, and adding internal notes.

Richpanel MCP options

Every fact in a row comes from the publisher's own documentation.

Ways to reach Richpanel data from an assistant
Option	Audience	Reads or changes	Sign-in	Setup
Richpanel MCP server `https://mcp.richpanel.com/mcp` Richpanel	Merchants	Reads analytics, conversations, agents, and tags; can close, assign, and tag tickets, reply to customers, and add internal notes. Can write	OAuth sign-in	Setup guide (opens in a new tab)
Richpanel data through SourceMedium's MCP `https://mcp.sourcemedium.com/mcp` SourceMedium Ours	Merchants	Reads Richpanel data from modeled SourceMedium tables, next to your other connected sources, with canonical metric definitions. Read only	OAuth sign-in	Setup guide

Connect Richpanel to your assistant

Each card lists the servers whose setup guide covers that assistant.

Connect Richpanel to Claude

Richpanel MCP server (opens in a new tab)

Other ways to reach Richpanel data

Richpanel API reference (opens in a new tab)

One MCP server per tool still can't answer a cross-channel question.

Each server brings its own sign-in, its own definition of revenue, and data your assistant can't join to the rest.

SourceMedium joins Richpanel with the rest of your store, ad, subscription, and returns data, keeps one set of maintained definitions, and gives ChatGPT, Claude, and other assistants a single connection to all of it.

Book a walkthrough See how it works

Richpanel on SourceMedium