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Customer support Official SourceMedium integration

Gorgias MCP server

Remote endpoint mcp.gorgias.com/mcp. Checked September 2026.

The Gorgias server at mcp.gorgias.com reads support tickets, customer profiles, tags, macros, rules, CSAT surveys, helpdesk analytics, and AI Agent settings, and can reply to a customer or post an internal note. The most common return reasons in ticket text and response times by agent are two analyses it supports.

Gorgias MCP options

Every fact in a row comes from the publisher's own documentation.

Ways to reach Gorgias data from an assistant
Option Audience Reads or changes Sign-in Setup
Gorgias MCP https://mcp.gorgias.com/mcp Gorgias Merchants Reads tickets, customers, helpdesk analytics, tags, macros, rules, and AI Agent settings; can reply to customers, post internal notes, update ticket status and priority, manage rules, and update Help Center articles. Can write OAuth sign-in Setup guide (opens in a new tab)
Gorgias data through SourceMedium's MCP https://mcp.sourcemedium.com/mcp SourceMedium Ours Merchants Reads Gorgias data from modeled SourceMedium tables, next to your other connected sources, with canonical metric definitions. Read only OAuth sign-in Setup guide

Connect Gorgias to your assistant

Each card lists the servers whose setup guide covers that assistant.

Connect Gorgias to ChatGPT or Codex

Connect Gorgias to Claude

Connect Gorgias to Cursor

Connect Gorgias to VS Code

Other ways to reach Gorgias data

One MCP server per tool still can't answer a cross-channel question.

Each server brings its own sign-in, its own definition of revenue, and data your assistant can't join to the rest.

SourceMedium joins Gorgias with the rest of your store, ad, subscription, and returns data, keeps one set of maintained definitions, and gives ChatGPT, Claude, and other assistants a single connection to all of it.

Book a walkthroughSee how it works
Gorgias on SourceMedium

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