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Fulfillment costs cover the fees charged by 3PLs, fulfillment centers, and warehouses to pick, pack, and ship your orders.

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What Are Fulfillment Costs?

Fulfillment costs include:
  • Pick and pack fees: Per-order handling charges
  • Storage fees: Monthly warehouse storage
  • 3PL fees: ShipBob, Deliverr, Amazon FBA, etc.
  • Packaging materials: Boxes, tape, inserts
Fulfillment costs are separate from shipping costs (carrier fees). Both contribute to your total cost to fulfill an order.

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Where Fulfillment Costs Appear

ModuleUsage
Executive SummaryPart of COGS / gross profit
Orders Deep DiveOrder-level profitability
Contribution MarginFull order cost analysis

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Setting Up Fulfillment Costs

1

Calculate your average cost

Review 3PL invoices to determine average fulfillment cost per order
2

Open Configuration Sheet

Navigate to the fulfillment costs section
3

Enter your rate

Use flat rate per order or percentage of order value

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Common Approaches

ApproachWhen to Use
Flat rate per orderSingle 3PL with predictable fees
Flat rate per itemWhen costs scale with order size
Percentage of revenueWhen 3PL charges % of GMV
Start with your average cost per order from the last 3 months. You can refine as you get more data.

Set up fulfillment costs

Step-by-step setup guide

Shipping costs

Track carrier and delivery costs