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Documentation Index

Fetch the complete documentation index at: https://docs.sourcemedium.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

Shipping costs represent the cost you pay to deliver orders to customers. Adding shipping costs enables accurate gross profit and contribution margin calculations.

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How Shipping Costs Work

Shipping costs can be entered as:
  • Flat rate per order: Same cost for every order
  • Percentage of shipping revenue: e.g., 80% of what customer paid
  • Per-order values: Custom cost per order via upload

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Where Shipping Costs Appear

ModuleUsage
Executive SummaryGross profit calculation
Orders Deep DiveOrder-level profitability
LTV & RetentionProfit-adjusted LTV metrics

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Setting Up Shipping Costs

1

Access Configuration Sheet

Open your Configuration Sheet from SourceMedium settings
2

Navigate to Shipping tab

Find the shipping costs section
3

Enter your method

Choose flat rate, percentage, or upload order-level costs

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Common Approaches

ApproachBest ForExample
Flat rateSimple, consistent shipping$5.00 per order
PercentageVariable shipping costs75% of shipping charged
Per-order uploadComplex/negotiated ratesCSV with order-specific costs
If you use multiple carriers with different rates, consider using the average cost across all orders. You can refine later with per-order data.

Set up shipping costs

Step-by-step setup guide

Fulfillment costs

Track 3PL and fulfillment fees