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Customer Success & Operations

Product reviews linked to purchase history

SourceMedium syncs Judge.me review data and connects ratings, UGC volume, and sentiment to your product catalog and customer records — so you can see which SKUs are building trust and which aren't.

Judge.me

Post-purchase support, helpdesk, and returns platforms that power customer-facing operations.

Why Judge.me?

Judge.me powers review collection and social proof for thousands of Shopify brands. SourceMedium connects review data to your order history so you can analyze rating trends by product, correlate reviews with repeat purchase, and target review-less customers for re-engagement.

Rating and volume trends

Track average rating and review count over time, by product and category.

UGC breakdown

Photo and video review counts sync alongside text reviews for content mix analysis.

Product-order linking

Reviews connect to the products customers actually purchased for verified-buyer analysis.

Retention signals

Correlate review behavior with repeat purchase rate to identify your most advocacy-prone segments.

What you can ask

With the AI Analyst, you can query Judge.me data using natural language. Here are some examples.

Which products have the highest and lowest average ratings?
Are there SKUs where average ratings have declined in the last 90 days?
Which products have the most photo reviews?
Do customers who leave reviews repurchase at higher rates?

Joins with other integrations

Judge.me data is designed to join with your other data sources for unified analysis.

How it works

Get started in minutes. Connect your account, configure sync settings, and start querying unified data in BigQuery.

1

Connect Judge.me

Share your Judge.me API token. We pull reviews, ratings, and UGC metadata.

2

Review sync

Product reviews and ratings sync to your warehouse, linked to products and customers.

3

Catalog analytics

Analyze rating trends, review volume, and the relationship between reviews and retention.

Ready to stop debating the numbers?

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