---
title: "Richpanel MCP Server: Claude Setup | SourceMedium"
description: Richpanel's own MCP server, mcp.richpanel.com, lets Claude read helpdesk analytics and conversations, then assign, tag, close, or reply to tickets.
url: "https://sourcemedium.com/mcp-directory/richpanel/"
type: static
generatedAt: "2026-09-29T01:21:01.000Z"
---

[MCP Directory](https://sourcemedium.com/mcp-directory/) Customer support Official SourceMedium integration
# Richpanel MCP server

Remote endpoint mcp.richpanel.com/mcp. Checked September 2026.

Richpanel's own server at mcp.richpanel.com reads helpdesk analytics such as first response time and CSAT, along with conversations, agents, and tags. It also works the queue: closing, assigning, and tagging tickets, replying to customers, and adding internal notes.

## Richpanel MCP options

Every fact in a row comes from the publisher's own documentation.

| Option | Audience | Reads or changes | Sign-in | Setup |
| --- | --- | --- | --- | --- |
| Richpanel MCP server `https://mcp.richpanel.com/mcp` Richpanel | Merchants | Reads analytics, conversations, agents, and tags; can close, assign, and tag tickets, reply to customers, and add internal notes. Can write | OAuth sign-in | [Setup guide →](https://updates.richpanel.com/connect-claude-to-your-richpanel-helpdesk-333898) |
| Richpanel data through SourceMedium's MCP `https://mcp.sourcemedium.com/mcp` SourceMedium Ours | Merchants | Reads Richpanel data from modeled SourceMedium tables, next to your other connected sources, with canonical metric definitions. Read only | OAuth sign-in | [Setup guide →](https://sourcemedium.com/docs/ai-analyst/connect-an-ai-assistant) |

## Connect Richpanel to your assistant

Each card lists the servers whose setup guide covers that assistant.

### Connect Richpanel to Claude

- [Richpanel MCP server →](https://updates.richpanel.com/connect-claude-to-your-richpanel-helpdesk-333898)

## Other ways to reach Richpanel data

- [Richpanel API reference →](https://developer.richpanel.com/reference/getting-started-with-your-api)

## One MCP server per tool still can't answer a cross-channel question.

Each server brings its own sign-in, its own definition of revenue, and data your assistant can't join to the rest.

SourceMedium joins Richpanel with the rest of your store, ad, subscription, and returns data, keeps one set of maintained definitions, and gives ChatGPT, Claude, and other assistants a single connection to all of it.
## More in Customer support

- [Zendesk MCP server →](https://sourcemedium.com/mcp-directory/zendesk/)
- [Freshdesk MCP server →](https://sourcemedium.com/mcp-directory/freshdesk/)
- [Gorgias MCP server →](https://sourcemedium.com/mcp-directory/gorgias/)