---
title: "Kustomer MCP Server: Claude and ChatGPT Setup | SourceMedium"
description: Kustomer's MCP server at server.mcp.kustomerapp.com lets ChatGPT or Claude search conversations and customers read-only, after an admin installs the app.
url: "https://sourcemedium.com/mcp-directory/kustomer/"
type: static
generatedAt: "2026-09-29T01:21:01.000Z"
---

[MCP Directory](https://sourcemedium.com/mcp-directory/) Customer support Official
# Kustomer MCP server

Remote endpoint server.mcp.kustomerapp.com/mcp. Checked September 2026.

Kustomer's server searches and retrieves customer profiles, conversations and messages across email, chat, and voice, companies, internal notes, custom objects such as orders, and workflow settings. Every documented tool is read-only.

## Kustomer MCP options

Every fact in a row comes from the publisher's own documentation.

| Option | Audience | Reads or changes | Sign-in | Setup |
| --- | --- | --- | --- | --- |
| Kustomer MCP Server `https://server.mcp.kustomerapp.com/mcp` Kustomer | Merchants | Searches and retrieves conversations, messages, customers, companies, notes, custom objects, workflows, users, and teams; every documented tool is read-only. Read only | OAuth sign-in | [Setup guide →](https://help.kustomer.com/en_us/kustomer-mcp-server-HJsPzR56ee) |

## Connect Kustomer to your assistant

Each card lists the servers whose setup guide covers that assistant.

### Connect Kustomer to ChatGPT, Codex, or Gemini

- [Kustomer MCP Server →](https://help.kustomer.com/en_us/kustomer-mcp-server-HJsPzR56ee)
Guide covers ChatGPT, Codex, Gemini CLI

### Connect Kustomer to Claude

- [Kustomer MCP Server →](https://help.kustomer.com/en_us/kustomer-mcp-server-HJsPzR56ee)
Claude Code

```
claude mcp add --transport http kustomer https://server.mcp.kustomerapp.com/mcp
```

### Connect Kustomer to Cursor

- [Kustomer MCP Server →](https://help.kustomer.com/en_us/kustomer-mcp-server-HJsPzR56ee)
.cursor/mcp.json

```
{"mcpServers":{"kustomer":{"url":"https://server.mcp.kustomerapp.com/mcp"}}}
```

### Connect Kustomer to VS Code

- [Kustomer MCP Server →](https://help.kustomer.com/en_us/kustomer-mcp-server-HJsPzR56ee)
.vscode/mcp.json

```
{"servers":{"kustomer":{"type":"http","url":"https://server.mcp.kustomerapp.com/mcp"}}}
```

Kustomer's setup guides also name Windsurf, Antigravity, Grok, Dust, and Zapier.

## Other ways to reach Kustomer data

- [Kustomer API reference →](https://developer.kustomer.com/kustomer-api-docs/reference/introduction)

## One MCP server per tool still can't answer a cross-channel question.

Each server brings its own sign-in, its own definition of revenue, and data your assistant can't join to the rest.

SourceMedium connects 63 commerce and marketing sources, keeps one set of maintained definitions, and gives ChatGPT, Claude, and other assistants a single connection to all of it. Kustomer is not a SourceMedium source today.
## More in Customer support

- [Richpanel MCP server →](https://sourcemedium.com/mcp-directory/richpanel/)
- [Zendesk MCP server →](https://sourcemedium.com/mcp-directory/zendesk/)
- [Freshdesk MCP server →](https://sourcemedium.com/mcp-directory/freshdesk/)