---
title: "Intercom MCP Server: Claude Setup | SourceMedium"
description: Intercom's MCP at mcp.intercom.com searches conversations and contacts, adds internal notes, and edits Help Center articles for US and EU workspaces.
url: "https://sourcemedium.com/mcp-directory/intercom/"
type: static
generatedAt: "2026-09-29T01:21:01.000Z"
---

[MCP Directory](https://sourcemedium.com/mcp-directory/) Customer support Official
# Intercom MCP server

Remote endpoint mcp.intercom.com/mcp. Checked September 2026.

Support conversations and tickets, contact and company records, and Help Center articles are what Intercom's hosted server reads. It can add an internal note to a conversation, never a customer-visible reply, and create or update Help Center articles, all within the signed-in user's Intercom permissions.

## Intercom MCP options

Every fact in a row comes from the publisher's own documentation.

| Option | Audience | Reads or changes | Sign-in | Setup |
| --- | --- | --- | --- | --- |
| Intercom MCP server `https://mcp.intercom.com/mcp` Intercom | Merchants | Fourteen tools that search and read conversations, contacts, companies, and Help Center articles, add internal notes to conversations (never customer-visible replies), and create or update articles; OAuth access follows the user's Intercom permissions, and a bearer API token also works. Can write | OAuth sign-in | [Setup guide →](https://developers.intercom.com/docs/guides/mcp) |

## Connect Intercom to your assistant

Each card lists the servers whose setup guide covers that assistant.

### Connect Intercom to Claude

- [Intercom MCP server →](https://developers.intercom.com/docs/guides/mcp) [Add from Claude's connector directory](https://claude.com/marketplace/connectors/intercom)
Claude Code

```
claude mcp add --transport http intercom https://mcp.intercom.com/mcp
```

### Connect Intercom to Cursor

- [Intercom MCP server →](https://developers.intercom.com/docs/guides/mcp)
.cursor/mcp.json

```
{"mcpServers":{"intercom":{"url":"https://mcp.intercom.com/mcp"}}}
```

### Connect Intercom to VS Code

- [Intercom MCP server →](https://developers.intercom.com/docs/guides/mcp)
.vscode/mcp.json

```
{"servers":{"intercom":{"type":"http","url":"https://mcp.intercom.com/mcp"}}}
```

Intercom's setup guides also name Windsurf.

## Tools each server exposes

Listed as each publisher documents them. A write tool can change something in the account.

### Intercom MCP server 14 tools: 11 read, 3 write

Read

- `search`
- `fetch`
- `search_conversations`
- `get_conversation`
- `search_contacts`
- `get_contact`
- `list_companies`
- `get_company`
- `list_articles`
- `search_articles`
- `get_article`

Write

- `create_article`
- `update_article`
- `add_internal_note`

## Other ways to reach Intercom data

- [Intercom REST API reference (v2.16) →](https://developers.intercom.com/docs/references/introduction)

## One MCP server per tool still can't answer a cross-channel question.

Each server brings its own sign-in, its own definition of revenue, and data your assistant can't join to the rest.

SourceMedium connects 63 commerce and marketing sources, keeps one set of maintained definitions, and gives ChatGPT, Claude, and other assistants a single connection to all of it. Intercom is not a SourceMedium source today.
## More in Customer support

- [Kustomer MCP server →](https://sourcemedium.com/mcp-directory/kustomer/)
- [Richpanel MCP server →](https://sourcemedium.com/mcp-directory/richpanel/)
- [Zendesk MCP server →](https://sourcemedium.com/mcp-directory/zendesk/)