> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sourcemedium.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

#  How to Work With Us

> Onboarding guide: How to Work With Us.

Our CSAs (Customer Solutions Analysts) are experts in helping your team get the most out of our product.

* **We 💙 analytical questions** and will help you build neural pathways to finding the answers to your business related queries
* We are also experts in data cleaning and organization, and can point you to the right direction to **fix 'garbage in, garbage out'** data setups
* The fastest form of communication is through your **shared slack channel**, if you've set one up. Alternatively, the team can be reached at: [support@sourcemedium.com](mailto:customersuccess@sourcemedium.com)

#### Customization Requests

Please let us know if your team prefers **Notion** or **Google Docs**, which will be used to log company specific resources and for future customization scoping.