> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sourcemedium.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Why don't the Executive Summary and Shopify's Sales Report match?

> Common reasons for differences between SourceMedium Executive Summary and Shopify Sales Report including exclude $0 orders and channel mapping

The Executive Summary is designed to mirror the accounting rules present in the Shopify Sales Report, and will almost always match 1:1.  However, there are some instances where you won't see a 1:1 match:

1. If your brand has our **'Exclude \$0 Orders' feature** enabled, you will see a revenue and orders mismatch.  This feature excludes otherwise-valid orders with a `net revenue` of \$0 from all Executive Summary and Retention dashboard data.  If you're unsure if you have this feature enabled, reach out to our Support team in Slack or via email at [support@sourcemedium.com](mailto:support@sourcemedium.com).

   * [See here for a deeper explanation of this feature](/help-center/faq/dashboard-functionality-faqs/what-is-exclude-zero-dollar-feature)

2. If your brand has **any data cleaning rules in the Channel Mapping tab your Configuration Sheet**-- e.g. any rules routing orders to a channel other than Online DTC -- you will see a mismatch if only Online DTC is selected in the `channel` dropdown (located at the top right-hand corner of your report, under the date range filter).

   * **If you are running sales through Amazon, be sure to deselect "Amazon" in the `channel` dropdown** when comparing sales data between the Executive Summary and Shopify Sales report.