> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sourcemedium.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Data FAQs

> Frequently asked questions about data discrepancies, metric definitions, and how SourceMedium calculates key business metrics

Use this section when you’re comparing SourceMedium to another system (Shopify, ReCharge, ad platforms, GA4) and you’re trying to understand why numbers don’t match.

## Start here

* Confirm you’re comparing the same date range, store(s), and channel(s).
* Check whether your brand has special handling enabled (for example, excluding \$0 orders).

## Common questions

* [Why would external reports not match the SourceMedium dashboard?](/help-center/faq/data-faqs/why-would-external-reports-not-match-the-sourcemedium-dashboard)
* [Why don't the Executive Summary and Shopify's Sales Report match?](/help-center/faq/data-faqs/why-dont-the-executive-summary-and-shopifys-sales-report-match)
* [Why doesn't ReCharge subscription data match SourceMedium reports?](/help-center/faq/data-faqs/why-doesnt-recharge-match-sourcemedium)
* [What impact does Global-E have in SourceMedium?](/help-center/faq/account-management-faqs/what-impact-does-global-e-have-in-source-medium)
* [What attribution windows does SourceMedium report on for marketing platforms?](/help-center/faq/data-faqs/what-attribution-windows-does-sourcemedium-report-on-for-marketing-platforms)

## Related dashboard behavior

* [What is the "Exclude \$0 Orders" feature?](/help-center/faq/dashboard-functionality-faqs/what-is-exclude-zero-dollar-feature)